Warm & Blind Transfers
Briefs the staff member before transferring or connects immediately based on rules.
Voice Agent
Intelligent triage that transfers important callers to staff and handles the rest.
Stop wasting team time on cold callers or basic FAQ queries. Waismen qualifies caller intent, answers common questions, and performs warm or blind transfers when human touch is required.
Capabilities
Briefs the staff member before transferring or connects immediately based on rules.
Transfers billing, sales, and support callers to their respective teams.
If nobody is available, transcribes caller voice and texts key details to staff.
Onboarding
From kickoff to go-live — we configure, test, and manage the agent while your team stays on customers.
We configure your team directory, phone numbers, and department priorities.
We define the qualification triggers that warrant an immediate transfer.
We test SIP trunk call bridging and failover protocols.
Tell us how your business operates — our team handles the rest.