Voice Agent

Call Forwarding with AI Agent

Intelligent triage that transfers important callers to staff and handles the rest.

Stop wasting team time on cold callers or basic FAQ queries. Waismen qualifies caller intent, answers common questions, and performs warm or blind transfers when human touch is required.

Capabilities

What you get

01

Warm & Blind Transfers

Briefs the staff member before transferring or connects immediately based on rules.

02

Department Routing

Transfers billing, sales, and support callers to their respective teams.

03

Voicemail with Summary

If nobody is available, transcribes caller voice and texts key details to staff.

Onboarding

How we set it up

From kickoff to go-live — we configure, test, and manage the agent while your team stays on customers.

  1. 01

    We configure your team directory, phone numbers, and department priorities.

  2. 02

    We define the qualification triggers that warrant an immediate transfer.

  3. 03

    We test SIP trunk call bridging and failover protocols.

Ready for Call Forwarding with AI Agent?

Tell us how your business operates — our team handles the rest.